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Shipping Policy

At Pranved, we ensure fast, safe, and reliable delivery of all your orders. Our goal is to provide a smooth shipping experience with complete transparency at every step.

1. Order Processing Time

All orders are processed within 24–48 hours of successful payment. Orders placed on weekends or holidays will be processed on the next business day.

2. Estimated Delivery Time

Delivery time depends on your location:

  • Metro Cities: 3–5 business days
  • Tier 1 & Tier 2 Cities: 4–7 business days
  • Remote Locations: 7–10 business days
3. Shipping Charges

We offer free shipping on all prepaid orders. Cash-on-delivery (COD) charges may apply based on your location.

4. Order Tracking

Once your order is dispatched, you will receive a tracking link via SMS or email. You can use this link to check the live status of your shipment.

5. Incorrect Address / Failed Delivery

If the address provided is incorrect or incomplete, delivery may be delayed. In case of repeated failed delivery attempts, the package may return to us.

6. Damaged or Tampered Package

If your product arrives damaged, tampered, or opened, please take a photo and contact us within 48 hours of delivery for quick assistance.

7. International Shipping

Currently, we ship only within India. International shipping will be introduced soon.

8. Customer Support

For any shipping-related queries, you can reach us at:

  • Email: support@pranved.com
  • WhatsApp: +91 800 556 8956

We are committed to delivering your order safely and on time. Thank you for choosing Pranved.