Terms & Conditions

This website is operated by Pranved, and throughout the site, the terms “we,” “us,” and “our” specifically refer to Pranved. By choosing to visit our website, browse its contents, or purchase any products and services offered here, you acknowledge that you are engaging with our “Service” and agree to be legally bound by the Terms & Conditions outlined on this page. These Terms govern the use of our website by all categories of users, including but not limited to visitors, customers, vendors, merchants, affiliates, and contributors of content.

Your continued access to or use of this website constitutes your full acceptance of these Terms, as well as any policies, rules, or conditions referenced herein or made available through hyperlinks. If you disagree with any portion of these Terms, we kindly request that you refrain from using this website, as continued use indicates acceptance and compliance.

These Terms & Conditions apply not only to your browsing activity but also to any interactions, communications, and transactions conducted on our platform. By accessing the site, you consent to abide by the obligations, restrictions, and responsibilities set forth in these Terms. Any new features, tools, or services introduced in the future will automatically become subject to these Terms unless otherwise stated.

Pranved reserves the sole right to update, amend, or modify these Terms & Conditions at any time, without prior notice. Updates will be posted directly on this page, and it remains your responsibility as a user to review the Terms periodically to stay informed of any changes. Continued use of the site following such modifications will be considered your acceptance of the revised Terms.

Our e-commerce operations are hosted on Shopify, a globally recognized platform that provides us with secure technology and infrastructure to deliver seamless online shopping experiences. Shopify’s systems allow us to securely process transactions, store data responsibly, and manage our Services efficiently, ensuring that your interactions with Pranved remain safe, reliable, and transparent.

SECTION 1 – Store Usage Terms

By agreeing to these Terms of Service, you confirm that you are of legal age in your state or country of residence to use this website and make purchases. If you are below the age of majority, you must have the consent and supervision of a parent or legal guardian to access and use our Services. Pranved does not knowingly provide products or services to minors without such consent.You also agree that you will not use our website or products for any illegal, unauthorized, or harmful purposes. This includes, but is not limited to, activities that violate intellectual property laws, consumer protection regulations, or any applicable local, national, or international legislation. Misuse of our website for unlawful acts will result in the immediate suspension or termination of your access, along with potential legal action if required.Furthermore, you agree not to attempt to compromise the integrity of our platform by uploading, transmitting, or distributing any viruses, worms, spyware, malware, or code of destructive nature. Such acts may not only harm our website but also disrupt the experiences of other users. Any deliberate attempt to interfere with our systems or Services will be treated as a violation of these Terms.By entering into these Terms, you acknowledge that Pranved reserves the sole right to determine eligibility for access to its online store and to revoke access at any time if it reasonably believes that a user has violated these conditions. 

SECTION 2 – General Use Conditions

Pranved reserves the absolute right to refuse service to any individual, business, or entity at any time and for any reason, without prior notice or explanation. This discretion may be exercised in cases where suspicious activity, fraudulent intent, abusive behavior, or violation of applicable laws is detected. By using our Services, you acknowledge and agree that such decisions are made at our sole discretion and are binding.

You understand and accept that the content you provide to us (excluding payment details) may be transferred across various networks in an unencrypted form. Such transfers may involve adjustments to ensure compatibility with different technical systems, devices, or networks. However, please note that your sensitive financial and payment information is always encrypted during transfer to maintain the highest level of security.

You also agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our Services, products, or website content without prior written permission from Pranved. Unauthorized commercial use of our intellectual property, branding, or platform is strictly prohibited and may lead to immediate legal action.

SECTION 3 – Information Accuracy & Updates

Pranved makes every effort to ensure that the information presented on this website is accurate, reliable, and up to date. However, despite our best practices, we do not guarantee that all information provided is free from errors, inaccuracies, or omissions. Product descriptions, pricing, availability, promotions, or any other details displayed on the site may sometimes contain unintentional errors or may not reflect the most recent updates. By using this website, you acknowledge that any reliance you place on the material provided here is at your own risk, and Pranved shall not be held responsible for any consequences arising from such reliance.

This website may also contain certain historical information that is provided for reference purposes only. Historical data may not reflect the most current product details, scientific developments, or market conditions, and should not be used as the sole basis for decision-making. While we strive to maintain transparency and clarity, we are under no legal or contractual obligation to update any outdated information on the site. It is the responsibility of users to cross-check important details, especially when making purchase or health-related decisions.

SECTION 4 – Service & Pricing Changes

Prices for our products are subject to change without prior notice. Such changes may occur due to raw material costs, packaging updates, or promotional campaigns.

We also reserve the right to discontinue or modify any Service, feature, or product offering without prior notice. If such modifications affect ongoing orders, we will notify you directly via email or phone.

Pranved will not be liable for any price adjustments, suspension, or discontinuation of Services and Products. Customers are responsible for checking product details and pricing before placing an order.

SECTION 5 – Our Products and Offerings

Certain products or services offered through the Pranved website may be available exclusively online. These items are often subject to limited stock and availability, which means they can sell out quickly or may only be accessible for a limited period of time. All such products will be governed by our Refund & Return Policy, and by purchasing from our store, you agree to abide by those terms. We take every effort to present our products accurately, but we cannot guarantee that your device’s screen will perfectly display colors, textures, or other product details. Variations in display may occur depending on your monitor, mobile device, or lighting conditions, and Pranved shall not be held responsible for such discrepancies.

We also reserve the right, but are not obligated, to limit the sales of our products and services to specific individuals, households, geographic regions, or jurisdictions. Such restrictions may be applied on a case-by-case basis, depending on local regulations or business considerations. Additionally, we may place limitations on the quantities of certain products that can be purchased in a single order to ensure fair distribution and to prevent misuse, hoarding, or resale. All descriptions, specifications, and pricing of products are subject to change at any time without prior notice, at our sole discretion. Furthermore, Pranved reserves the right to discontinue any product or service at any time, even after it has been listed or promoted on the website.

While we are committed to ensuring high quality and authenticity in all our offerings, we do not make any warranty that the products, services, or information purchased from us will meet every individual’s personal expectations. Ayurvedic products, in particular, may affect individuals differently depending on their body constitution, health condition, or lifestyle. Although our formulations are created with strict quality control and backed by traditional Ayurvedic knowledge, results may vary from person to person. By purchasing from Pranved, you acknowledge and accept this possibility, and agree that any dissatisfaction with the product shall be addressed only through the remedies outlined in our Refund & Return Policy.

SECTION 6 – Billing & Account Accuracy

We reserve the right to decline or cancel any order placed with us. Restrictions may include limiting or cancelling quantities purchased per person, household, or per order.

Orders placed with the same billing or shipping address, credit card, or customer account may be subject to review and possible cancellation. If an order is cancelled or modified, we will attempt to notify you via email or phone provided at the time of purchase.

You agree to provide accurate, current, and complete account details including your contact information and payment details. Any failure to provide such information may result in delays, cancellations, or loss of access to Services.

SECTION 7 – Third-Party Tools & Access

We may provide you with access to optional third-party tools and applications. These tools are provided “as is” and “as available” without warranties, representations, or conditions of any kind.

We are not responsible for monitoring, controlling, or ensuring the performance of such third-party tools. Your use of these tools is entirely at your own discretion and risk. Any terms and conditions associated with these tools will be governed by the third-party providers.

SECTION 8 – External Links & Resources

Our website may occasionally include links, banners, or references that direct you to third-party websites, platforms, or resources. These links are provided for your convenience and may include content such as additional information, partner products, or promotional offers. However, please note that these external sites are completely independent of Pranved, and we neither monitor nor control the content, accuracy, or availability of these websites. By choosing to interact with any third-party links, you acknowledge that Pranved is not responsible for evaluating or verifying the reliability of such resources.

We do not provide any warranties or representations regarding the products, services, or content offered on third-party platforms. Any purchase, transaction, or interaction you make on an external site is strictly between you and that third-party provider. Pranved shall not be liable for any harm, loss, damages, or disputes arising as a result of your dealings with third-party websites, whether related to product quality, service delivery, data security, or customer support. We strongly advise that you carefully review the terms, conditions, and privacy policies of any external site before engaging in transactions.

SECTION 9 – User Contributions & Feedback

If you send us suggestions, feedback, proposals, creative ideas, contest entries, or any other submissions, whether requested by us or provided voluntarily, you agree that Pranved has the full right to use, copy, publish, translate, and distribute such material without restriction. We are under no obligation to (a) keep your comments confidential, (b) pay compensation for any submissions, or (c) respond to feedback.

We may, but are not obligated to, monitor and remove content that we deem unlawful, offensive, defamatory, threatening, obscene, or otherwise objectionable. By submitting content, you confirm that it does not infringe on third-party rights, including intellectual property, privacy, or personal rights. You also agree not to upload any content that contains harmful code or malware.

SECTION 10 – Handling of Personal Data

Your submission of personal information through our website and online store is governed by our Privacy Policy, which outlines in detail how your data is collected, used, stored, and protected. By using our Services, you consent to the collection and processing of your personal information as described in that policy. This may include information such as your name, email address, contact details, payment information, and order history. We use this data primarily to process your transactions, fulfill your orders, improve your shopping experience, and provide customer support.

While Pranved takes reasonable measures to ensure the security of your personal information, you acknowledge that no method of data transmission or electronic storage can be guaranteed as completely secure. We use industry-standard encryption, secure servers, and access control to minimize risks, but you agree that Pranved cannot be held responsible for any unauthorized access or breaches beyond our reasonable control. Users are responsible for maintaining the confidentiality of their account credentials and must notify us immediately if they suspect any unauthorized use of their account.

Additionally, by providing your personal information, you grant Pranved the right to use that data in compliance with our Privacy Policy, including for marketing and promotional purposes where permitted by law. We may also share your data with trusted third-party service providers, such as payment processors, courier partners, or analytics providers, solely for the purpose of delivering our Services. However, we do not sell or rent your personal information to third parties. For a complete explanation of your rights and how your data is handled, please review our Privacy Policy in full.

SECTION 11 – Corrections & Content Updates

Occasionally, our site may contain typographical errors, outdated information, or inaccuracies relating to product descriptions, pricing, offers, promotions, or availability. We reserve the right to correct such errors without prior notice, even after you have placed an order.

While we make efforts to maintain accuracy, we cannot guarantee that all information on the site is always current and error-free. It is your responsibility to verify product details before making a purchase.

SECTION 12 – Restricted & Prohibited Activities

In addition to the other restrictions outlined in these Terms & Conditions, you are strictly prohibited from using the Pranved website or its content for any unlawful, unethical, or unauthorized purposes. This includes, but is not limited to, engaging in activities that violate local, national, or international laws and regulations. Examples of such misuse include fraud, identity theft, money laundering, or the unauthorized resale of our products. Any attempt to misrepresent yourself, manipulate transactions, or misuse our Services will be treated as a violation of these Terms and may result in legal consequences.

You further agree not to use this site for transmitting, distributing, or uploading harmful or malicious content such as viruses, worms, spyware, malware, or any other type of destructive code. Activities like spamming, phishing, pharming, pretexting, scraping, or data mining without authorization are also strictly prohibited. Users may not attempt to bypass, interfere with, or compromise the security features of this website, its servers, or related networks. Such activities are considered a direct threat to our platform and other customers and may result in immediate suspension or permanent banning from our Services.

Additionally, you may not use the website for purposes that are discriminatory, abusive, defamatory, obscene, or otherwise offensive. This includes harassment, intimidation, or promoting hate speech based on gender, race, religion, sexual orientation, nationality, or disability. You also agree not to infringe upon Pranved’s intellectual property rights or those of third parties by misusing content, logos, trademarks, or copyrighted material available on our website. Any breach of these prohibited uses will grant Pranved the right to terminate your access without notice and may lead to civil or criminal liability depending on the severity of the violation.

SECTION 13 – Warranty Disclaimer & Liability Limits

Pranved does not guarantee that your use of our Services will be uninterrupted, secure, or error-free. The website and all products are provided “as is” and “as available” without any representation, warranties, or guarantees.

We do not warrant that results obtained from our Services will meet your expectations or be error-free. You expressly agree that your use of our Services is at your own risk. In no event shall Pranved, its employees, affiliates, or service providers be held liable for any direct, indirect, incidental, or consequential damages arising from your use of our Services or products.

SECTION 14 – User Responsibility & Indemnity

You agree to indemnify, defend, and hold harmless Pranved, its directors, employees, agents, affiliates, and service providers against any claims, damages, or legal proceedings resulting from your violation of these Terms or misuse of our Services.

This includes covering reasonable attorney fees, legal costs, and expenses that may arise due to third-party claims linked to your actions.

SECTION 15 – Validity of Provisions

If any provision of these Terms is found to be unlawful, invalid, or unenforceable under applicable law, such provision will be considered severed from these Terms. The remaining provisions will remain valid, enforceable, and unaffected.

This ensures that the agreement continues to function to the fullest extent permitted by law.

SECTION 16 – Suspension & Termination of Services

These Terms remain effective until terminated either by you or Pranved. You may terminate these Terms at any time by ceasing to use our Services and notifying us.

If Pranved determines that you have violated these Terms, we may terminate your access immediately without prior notice. You will remain liable for any outstanding payments up to the date of termination.

SECTION 17 – Complete Agreement & Understanding

These Terms, together with our Privacy Policy, Refund & Return Policy, and Shipping Policy, form the entire agreement between you and Pranved. They supersede any prior agreements or communications, whether written or oral.

No waiver of any provision shall be considered a waiver of another, and ambiguities in interpretation shall not be used against the drafting party.

SECTION 18 – Applicable Law & Jurisdiction

These Terms of Service and any separate agreements under which Pranved provides Services shall be governed and interpreted in accordance with the laws of India. Any disputes arising under these Terms shall be subject exclusively to the jurisdiction of courts in India.

SECTION 19 – Revisions to These Terms

We reserve the right to revise or update these Terms at our sole discretion. Updates will be posted on this page with a revised “Last Updated” date. It is your responsibility to check the Terms periodically for changes.

Your continued use of the website after any updates constitutes acceptance of the revised Terms.

SECTION 20 – Support & Contact Details

For questions regarding these Terms & Conditions, please reach out to us:
 📩 Email: support@pranved.com